Wimbledon School of English deferral and cancellation policy policy for Coronavirus Covid-19

Coronavirus Covid-19 Deferral and Cancellation Policy Update

Coronavirus Covid-19 Deferral and Cancellation Policy Update

Front of Wimbledon School of English building

Tags: press

16th March 2020

 

How will Coronavirus Covid-19 affect your English course in Wimbledon School of English?


Coronavirus (Covid-19) 

Deferral and Cancellation Policies for students


The following deferral, cancellation and credit policies relate specifically to Coronavirus (COVID-19).

1. Deferrals
If you have booked a future course with us, you will be able to defer their courses & accommodation until a later date with no penalty.
You can also convert to one of our live online courses:
https://www.wimbledon-school.ac.uk/Live-Online-English/

 

 
2. Cancellation for future/upcoming bookings
We encourage those of you who have booked future courses to defer rather than cancel.  If you wish to cancel rather than defer for reasons directly connected to the Coronavirus (COVID-19) you will be refunded in full (except for registration fees which can be deferred to a later start date).

 

 
3. Students deferring their current course completion: credits for tuition and accommodation
Tuition
For reasons directly connected to the Coronavirus (COVID-19) and provided all current fees have been paid in full, current students will be able to defer completion of their course until a future date without incurring any additional cost.
Students will be given a credit note for the remaining weeks of their course.
The following conditions will apply:

  • Credits are valid for one year from the date of issue
  • If the original course is no longer available students will be able to book
    a new course to the same value as their current course
  • Courses and accommodation are subject to availability at the time of rebooking

 
Alternatively, they can convert the balance of fees to one of our online courses:
https://www.wimbledon-school.ac.uk/Live-Online-English/


 
Accommodation
If you are deferring completion of your course and returning home in the interim will be refunded the balance of their accommodation, minus one week’s notice.



4. Arrangements in event of temporary school closure
In the event of temporary school closure, no refund will apply as WSE will continue to support students in all aspects of their course, accommodation and welfare. Students will be fully supported by their teachers to continue their studies remotely. This will be achieved through a range of complementary delivery methods.
These will include use of online technology for learning; enhanced use of e-wimbledon, our own online learning platform; and small group tutorials. Course work, assessments and homework would continue as normal.

All accommodation would remain open as usual and there would be no change to the welfare support available to students.
 
 
 
To download a copy of this policy, please visit our Adult school policies page.
 
 
If you have any questions or are concerned about your English course here at Wimbledon School of English, please get in touch via email or over the phone.
 
 
 
 

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