Safeguarding Young People & Vulnerable Adults and Child Protection
Staff Guidelines & Policy
This policy was last updated in April 2017 and is currently under review. The next update is due in January 2018.
The majority of students who attend Wimbledon School of English adult school are 18 and over, but we do also accept under-18s, and we take children aged 11-16 in our Junior Summer Centre. All students under the age of 18 are minors, and as such we have a special “Duty of Care” towards both the under-18s and any vulnerable adults who attend the school. Factors that may make someone a vulnerable adult may include, but not be limited to disability (both physical and mental) and level of English. Each student’s level of vulnerability may depend on the context and it cannot be assumed that someone who may not be regarded as a vulnerable adult within the school premises doesn’t become vulnerable off-site.
All students and visitors under the age of 18 and who fall into the category of vulnerable adult are entitled to be protected under this policy regardless of their race, nationality, age, gender, sexual orientation or religious belief.
This duty of care applies to all members of staff, and whether or not students are on the premises, are on their way to or from the school, on an excursion or doing a sports or social activity organised by the school.
The following terminology is used throughout this policy and other school policy. It is important that all members of staff are familiar with the terms used, and where a term refers to a named person, they know who that person is and how they can be contacted.
Under-18 – Any student or visitor who is under the age of 18. They are deemed to be a minor by law. All students of the WSE Main School who are under the age of 18 have their age highlighted on their Student Card.
Vulnerable Adult – Any student or visitor to the school whose personal circumstances may make them more vulnerable than many other adults. Factors that may deem someone to be a vulnerable adult may include a physical disability (e.g. sight/hearing impairment, mobility impairment), special needs (e.g. learning difficulties, dyslexia), level of English (lower students may not fully understand instructions or be able to effectively express a concern), lack of local knowledge (unfamiliar with the local vicinity or customs).
Designated Safeguarding Lead (DSL) – A named member of staff, trained to Advanced Safeguarding for the DSL, who has full overall responsibility to ensure WSE meets the aims of this policy. Since May 2017, the Designated Safeguarding Lead has been Lucy Collier. The identity of the Welfare Officer/DSL is advertised around the school in posters and on the student’s arrival she meets all new students on the Friday of their first week.
Designated Safeguarding Person (DSP) – A named or named member(s) of staff trained to Advanced Safeguarding Level. The acting DSP is Cathy Yarrow.
Local Safeguarding Children’s Board (LSCB) - key statutory mechanism for agreeing how the relevant agencies in each local area will co-operate to safeguard and promote the welfare of children in that locality, and for ensuring the effectiveness of what they do. The Children Act 2004 requires each local Children’s Board authority to establish a Safeguarding Board. Wimbledon School of English falls within the catchment area of Merton Borough Local Safeguarding Children’s Board.
Designated Officer (DO) – formerly Local Authority Designated Officer (LADO) – The officer or team of
officers involved in the management and oversight of allegations against people that work with children.
Duty of Care – This is a responsibility of all staff and group leaders to protect under-18 and vulnerable adults
from direct harmful behaviour, for example, emotional abuse, physical abuse or any other physical harm,
sexual abuse and neglect.
Child Protection – Part of the Safeguarding process. It focuses on protecting individual children identified as
suffering or likely to suffer significant harm. This includes child protection procedures which detail how to
respond to concerns about a child.
Staff Responsibilities related to Safeguarding
A detailed description of the of the responsibilities all staff have in relation to safeguarding under-18s and vulnerable adults connected to the school can be found in the sections below. The overarching principles are that all staff have the responsibility to safeguard under-18s and vulnerable adults, be vigilant and know to report concerns, including small ones, or allegations and who to contact both within and outside of WSE. All staff must be trained in Safeguarding to the level of Basic Awareness, all Designated Persons to the level of Advanced Safeguarding and the Designated Safeguarding Person to the level of Advanced Training for the DSL.
This policy is informed by the following legislation enacted by the UK Parliament:
The Children Act 1989
Local Government Act 2000
The Sexual Offences Act 2003
Children Act 2004
Protection of Freedoms Act 2012 Counter-Terrorism and Security Act 2015
This policy can be found in the Wimbledon School of English Employee Handbook, which all staff receive upon appointment. Staff are required to sign a declaration that they have read and understood the policy. It is also available to the public on the Wimbledon School of English Website (www.wimbledon-school.ac.uk). A separate safeguarding policy exists for the WSE Junior Summer Centre.
Designated Safeguarding Team
The following members of staff form the Designated Safeguarding Team
Designated Safeguarding Lead
Designated Safeguarding Person
Cathy Yarrow (acting)
Code of Conduct
Statement of Intent
It is the policy of Wimbledon School of English to safeguard the welfare of all vulnerable adults, children and young people by protecting them from all forms of abuse including physical, emotional and sexual harm.
This organisation is committed to creating a safe environment in which young people can feel comfortable and secure while engaged in any of Wimbledon School of English programmes. Staff must at all times show respect and understanding for the individual’s rights, safety and welfare, and conduct themselves appropriately.
Guidelines for all Wimbledon School of English Staff
Staff must be committed to:
Staff must endeavour to:
Provide an example, which we would wish others to follow.
Use appropriate language with children and young people and challenge any inappropriate
language used by a young person, child or an adult working with young people.
Use neutral language at all times in order to prevent any misunderstanding of intent, or
possible accusations of misconduct.
Respect a young person’s right to privacy.
Staff may not engage in any of the following activities:
Allow any student under the age of 18 to consume alcohol or tobacco products either on or off the
premises, inside of outside of working hours.
Initiate any form of physical contact or engage in inappropriate physical contact with any student.
Be in a relationship with any student under the age of 21. (NB Any member of staff entering a
relationship with any students aged 21 or over MUST inform their line manager immediately. Please see p17 of the Employee Handbook for further information)
Staff are reminded they are in a Position of Trust and that any sexual contact with a student under the age of 18, even if the student is over 16, is a criminal offence.
“Inappropriate physical contact” may be difficult to define in a multi-cultural environment, when students from some other cultures may be more tactile. Staff are therefore prohibited from initiating any physical contact with a student or, if alone with a student, from engaging in physical contact if initiated by the student. Students may wish to have a photograph taken with a member of staff and it is quite natural in this situation for the student to place their arm around the member of staff. This is deemed acceptable provided that the staff member is not alone with the student, the staff member refrains from reciprocating, and the hard or arm isn’t placed on any protected area of the staff member’s body. Staff must otherwise, tactfully and sensitively explain to students that they cannot engage in physical contact with them.
Staff who may need to meet with students under the age of 18 outside of the workplace, for example if they need to drive them to a new homestay, must inform a senior member of staff that they are doing this and report back to them when the student has been safely delivered to their destination.
Staff are required to report to their line manager (or any senior manager) any instances where they suspect a fellow member of staff to be engaging or to have engaged in any inappropriate or illegal activity. Confidentiality and support will be given to any staff member who raises such concerns.
Wimbledon School of English has a written policy on bullying, harassment and extremism for staff and information for students. Staff can find this guide in the WSE Employee Handbook. Students can find the guide in the Information for New Students on e-wimbledon, and are referred to this during their Induction on Day One. This information for students is also displayed in each classroom.
Safeguarding Young People and Vulnerable Adults on the Premises
It is the responsibility of all staff members to ensure that students are in a safe and secure environment while they are at the school. For these purposes, our premises include not only the main building, but the area to the front, the garden, and all other locations where we have lessons including the Mansel Road Centre and any other premises we may use from time to time. Annual general safety and fire risk assessments are carried out in our main building and all other buildings we use.
The following are guidelines for ensuring our students enjoy a safe and secure environment while on school premises:
Ensure that all infrastructure is secure. For example if you feel that any of the chairs or desks are in need of repair or replacement, put them out of use immediately and inform the Facilities Coordinator and/or your line manager of this. The Facilities Co-ordinator is Gvidas Seibutis.
Make sure that all electrical cables are covered and are not protruding or in a position that would cause students to trip over them. This is particularly important in classrooms in which there is a computer and in the Study Centre.
While the garden is generally a pleasant environment, it does pose some risks. Students should refrain from having snowball fights and from climbing the trees. Ball games in the garden are also forbidden.
If students are seen doing any of these activities, they should be asked politely to stop immediately.
If any student is seen to have an object that could be potentially harmful to him or herself or to another student (e.g. a knife) you should politely ask the student to hand it to you and report the incident to the Principal or another senior manager. They will decide what further action to take.
All staff should be aware of which members of staff are trained in First Aid and where they can be found in the event of an accident.
Alcohol and tobacco
Students are informed about the law regarding alcohol and tobacco during their induction on day one.
While smoking is permitted in the garden for staff and students, the legal age to be able to purchase tobacco in the UK is 18. As such, and despite what the law may be in students’ own countries, students under the age of 18 should not smoke while under the care of the school. If a student known to be under the age of 18 is seen smoking they should be asked to stop.
Fire safety and evacuation
Full details of what to do in the event of the school needing to be evacuated can be found in the Fire Safety document.
Students are informed of the fire and evacuation procedure during their initial tour of the school. Please check periodically that students understand what to do in the event that the school needs to be evacuated.
Ensure that nothing is blocking the fire escapes and passageways. Should you see anything, such as a desk or bicycle blocking an escape route remove it and/or report it to your line manager.
All staff have a responsibility to ensure students evacuate the building (and garden) safely in the event of a fire alarm. All teachers must take their registers and check that all students are present.
Walking to off-premises classrooms
Students in the classroom
While all students are normally expected to attend classes and be on time every day, this is particularly important for under-18s and vulnerable adults, as it is our responsibility to know where they are during school hours. For this reason, if an under-18 or vulnerable adult is absent, please report this fact to reception by 9:30 so that the student or student’s home stay host can be called. If you are teaching in an outside classroom, such as in the Mansel Road Centre, please call the school from your mobile phone to inform us that an under 18 is absent.
The following applies to all students, however staff need to consider the implications of the following to our under-18s and vulnerable adults.
All students should be dressed appropriately for school and should not wear any clothes that would offend anyone, e.g. clothes that are too revealing or T-shirts with offensive slogans or images. If you see anyone who is dressed inappropriately or is wearing something which may cause offence, please speak to them, or ask a member of staff of the same gender as the student to speak to them.
While bullying is clearly against the school rules, staff should be particularly sensitive to the possibility of under-18s being bullied. Ensure that all students treat others with respect and don’t allow students to talk to one another in an inappropriate way even if they say it’s just a joke or they don’t really mean it.
Keep an eye on who under-18s appear to be socialising with. Do they appear to be uncomfortable with the people they are with?
Safeguarding Young People and Vulnerable Adults in School Accommodation
Due care and attention is given to where students are placed in school accommodation. The following rules are in force when placing students:
Safeguarding Young People and Vulnerable Adults on the Social Programme & on Class Excursions
Events on the social programme take a number of forms, such as sports activities, zumba or salsa classes, and afternoon, evening or full-day excursions.
All social programme leaders should be aware of the potential risks for the activity they are leading. If in doubt consult the Social Programme Organiser before agreeing to do an event. All activity & excursion leaders must read the related risk assessment and instructions related to the Social Programme activity they are about to lead and sign the related document to declare they have read and understood them.
The Social Programme Organiser ensures that the following staff to student ratios are met: Afternoon & Evening excursions 1:20 (September-June), 1:15 (July-August); Sports Activities 1:15; Full-day excursions 1 WSE staff member per coach, with no more than 20 under-18s per coach.
For all social activities that take place within a controlled location, such as the school or a sports hall, ensure that the room being used is fit for purpose, e.g. that all obstructions have been removed for zumba and salsa classes so that there are no accidents.
Sports activity leaders should ensure that students are playing their respective sports in a safe manner and should immediately calm students down if too much aggression is shown on the sports field.
Sports activity leaders must also be provided with a sports first aid kit whenever leading a group of students on a sports activity. It is the responsibility of the Social Programme Organiser to ensure that this happens.
For all social programme activities and class excursions leaders/teachers must have a list of names of all students in their group and mobile phone numbers (where possible) of all under-18s. They should also get to know by sight all those students who are under 18. All group leaders must therefore be issued with a school mobile phone whenever they lead students on an off-site social programme activity.
On excursions in which students have time to themselves, no-one under 18 should be left to wander around on their own. Students should be told to stay in groups of at least 3, should have a written copy of the group leader’s mobile phone number to call in case of any problems, and should be told to call the school emergency number (on their student card) if they are unable to contact the group leader.
When using public transport with a group of students the group leader should ensure students stay together. In the event of there being two group leaders with larger groups, one should take the lead while the other brings up the rear to ensure no students are left behind. Do a head count at every change of train to ensure no-one has been left behind. When known, inform students which platform the group will be using in case they lose the group.
It is the responsibility of the group leader to be aware of the environment that they are taking students into. Be aware of any potential danger (such as heavy traffic, crowded trains, demonstrations etc).
Ensure that all students understand where and at what time to meet the group after their free time is over.
Group leaders are encouraged to take photographs of excursions. Particular attention needs to be paid to this. While all students need to give their consent to their image being used for publicity, photos of under-18s can only be used if their parents have given their consent. Therefore it is best to avoid taking photographs of under 18s on social programme activities.
On returning to the school, under no circumstances should anyone under 18 be allowed to leave the group. It is the responsibility of the group leader to ensure that all under-18s return safely to Wimbledon Station or the School.
Safeguarding Young People and Vulnerable Adults during Airport Transfers
During taxi transfers between the airport and the student’s accommodation the following rules are in force:
All taxi drivers are DBS checked.
Taxi transfer confirmations that involve a passenger under the age of 18 are always clearly marked to
say that the passenger is under-18.
Drivers have clear instructions that they must not leave the airport without their instructions. If their
passenger does not arrive, they must phone the WSE Emergency number to receive confirmation that
their passenger has not left their country before being allowed to leave the airport.
One-To-One contact with students
Not spend excessive amounts of time alone with any student away from others.
In the event of having to meet with an individual vulnerable adult, child or young person make every
effort to keep this meeting as open as possible.
Electronic contact with students under 18
Electronic contact is defined as the communication or publication of information (including images) between two or more people using an electronic device. This may occur using (but is not limited to) landline and mobile phones, other handheld electronic devices, gaming equipment and computers. Electronic contact may include but is not limited to voice communication, text communication, instant messaging, email, social networking sites, blogs, photos and videos.
This policy applies to the relationship between students and staff before, during or after a course.
Staff must request permission from the Academic Manager, Operations Director or Principal, for any
electronic contact with a student which is of a non-work-related nature before, during or after a course. Requesting mobile phone numbers from students is necessary for an excursion, however, staff should only give out the school excursion mobile number, and not their own private number. Social-networking on Facebook etc is strictly prohibited.
In any electronic contact with students, staff must pay particular attention to use neutral, un-emotive language that will not be misconstrued. Staff must not exchange any information with a student that they would not be happy to share with the child’s parent or carer.
Please refer to the Communications Policy for full details of appropriate online conduct.
While some websites that pay pose a risk to students are blocked on the school server all staff must be aware that certain sites may not be blocked and must remain vigilant when students are using the internet. All staff, and teachers in particular, must periodically remind students of the potential dangers of sharing personal information on the internet, uploading photographs, online harassment and the potential for scams. There are posters in the Study Centre advising students on internet safety and these must be pointed out to students. The school’s Online Safety policy is given to student to read and sign during the Day One induction.
Radicalisation and Extremism
The school is a multicultural and international community in which we help to foster an acceptance and tolerance of a range of views students many encounter in such an environment. We fully subscribe to the Government’s Prevent strategy and we encourage our students to express their views and beliefs as long as these respect the core British values of democracy, the rule of law, individual liberty, mutual respect and tolerance of those of different faiths and beliefs.
At Wimbledon School of English, we are aware that some students may have been exposed to extremist influences or prejudiced views before their arrival in the UK, or may be exposed to them after coming here. These influences may emanate from a variety of sources and media, including via the internet, and at times students may themselves reflect or display views that may be discriminatory, prejudiced or extremist, including using derogatory language. Any prejudice, discrimination or extremist views, including derogatory language, displayed by students or staff will always be challenged and dealt with in line with the relevant policies on student behaviour and staff conduct.
As part of wider safeguarding responsibilities, staff will be alert to and have a duty to report:
Disclosures by students of their exposure to the extremist actions, views or materials of others outside of the school, such as in their homes or community groups.
Graffiti symbols, writing or artwork promoting extremist messages or images.
Students accessing extremist material online, including through social networking sites.
Any reports of changes in behaviour, friendship or actions and requests for assistance.
Students voicing opinions drawn from extremist ideologies or narratives.
Use of extremist or “hate” terms to exclude others or incite violence.
Intolerance of difference, whether secular or religious or, in line with our equalities policy, views based
on, but not exclusive to, gender, disability, sexuality, race, colour or culture.
Attempts to impose extremist views or practices on others.
Anti-Western or Anti-British views.
In the first instance, reports of any of the above will be made to the Designated Safeguarding Lead, Academic Director and/or the Principal. In extreme cases the police may need to be notified.
In order to help prevent such occurrences, the school is committed to:
Raising staff and student awareness of radicalisation and extremism,
Working with local agencies and sharing information,
The duty of care to our students extends to outside of the work place and outside of work hours. You will see a number of our students around the Wimbledon area in the afternoons and evenings and at weekends. If you see any student who is known to be under 18 engaging in any harmful or inappropriate behaviour (such as drinking alcohol), it is your responsibility to stop that behaviour, if it is within your capability and/or to report it immediately to a responsible person at the school. Outside of working hours, this can be done via the Emergency Phone.
Child Protection forms part of the duty of care we have to our under-18s and vulnerable adults. This means the need to protect them from direct harmful behaviour, for example emotional abuse, physical abuse or any other physical harm, sexual abuse and neglect. It should be noted that this abuse can come from another child and not just an adult.
All staff must undergo training in Basic Awareness in Child Protection and must be aware that they are at all times responsible for maintaining a safe environment for all under-18s and vulnerable adults. It is each staff member’s line manager who has responsibility for ensuring that this is done, with the Principal having overall responsibility for this.
Child Protection Policy
Wimbledon School of English is committed to a practice which protects children and vulnerable adults from harm. This includes a) safeguarding, which is the school’s duty of care to look after vulnerable adults and children and help them to achieve their potential, and b) child protection, which involves protection from abuse. Abuse can include neglect, sexual, physical, or psychological and emotional abuse. For the purposes of this policy a child is defined as a person under the age of 18 and all children regardless of race, nationality, religion, gender or sexual orientation are protected by this policy.
All staff undergo training in Basic Awareness in Child Protection.
Staff in this organisation accept and recognise our responsibilities to develop awareness of issues which cause children and young people harm. We will endeavour to safeguard vulnerable adults, children and young people by:
Adopting child protection guidelines through a code of behaviour for staff.
Sharing information about child protection and good practice with children, parents, and staff.
Sharing information about concerns with agencies who need to know, and involving parents and
Following stringent procedures for recruitment and selection of staff including mandatory DBS checks
for staff and homestay providers.
We are also committed to reviewing our policy and good practice at least once a year. The Principal is primarily responsible for this.
The identity of the Welfare Officer/DSL is advertised around the school and on the students’ arrival she meets all new students on the Friday of their first week.
Sharing information regarding child protection
Good communication is essential in any organisation. At Wimbledon School of English every effort will be made to assure that, should individuals have concerns; they will be listened to and taken seriously.
It is the responsibility of the management to ensure that information is available to, and exchanged between all those involved in this organisation and its activities. Some information is confidential and should only be shared on a strictly need-to-know basis. At times it may be necessary to share information with a Designated Officer in the Merton Safeguarding Children’s Board.
Children and young people
Wimbledon School of English will act to ensure that young students have information about how, and with whom, they can share their concerns, complaints and anxieties.
When sharing information, Wimbledon School of English personnel will be sensitive to the level of understanding and maturity, as well as to the level of responsibility, of the people with whom they are sharing information.
Parents / persons with parental responsibility are ultimately responsible for their children’s welfare at all times, and they should be assured that their children are involved with a credible organisation. We achieve this by having a full copy of this Safeguarding and Child Protection Policy available for anyone to view.
As an organisation, which works with children and young people, it is imperative that each member of the Wimbledon School of English staff is aware of their responsibilities under the Child Protection legislation and has a working knowledge of Wimbledon School of English procedures. Each member of staff will receive online training shortly after they start and refresher training at least every two years.
A copy of our Child Protection Policy will be made available to any other appropriate body.
Wimbledon School of English is committed to safer recruitment. A position offered to a successful applicant is subject to references and a DBS check, or overseas equivalent. All applicants undergo a DBS check before they are in the post of employment. All adult members of any homestay who wish to host under-18s also undergo a DBS check before they are able to start hosting them.
Where a vacancy at WSE is advertised the school’s commitment to safeguarding as well as our requirement that a candidate must undergo a DBS check is clearly stated in the advertisement. Candidates are also informed that any gaps in their work history must be explained satisfactorily. Questions at the interview stage of recruitment are designed to assess candidates’ attitudes to the principal of Safeguarding and Child Protection. They are also informed that when taking up references we always ask referees to comment on the candidate’s suitability to work with under-18s.
New staff who are taken on before their DBS check has arrived will be allowed to take up their post, but will be barred from being alone with any under-18 until a clear DBS check can be verified. In the case of teachers, they will not be scheduled to teach one-to-one lessons with any under-18.
A single central record of staff is kept to maintain a record of all pre-appointment checks. This record is kept up to date by any member of staff involved in the recruitment process.
Referrals to the Disclosure and Barring Service (DBS)
A referral must be made to the DBS when Wimbledon School of English school withdraws permission for an individual to engage in work with under-18s or would have done so had that individual not resigned, retired, been made redundant or been transferred to a position which does not involve contact with under-18s, because they think that the individual has:
engaged in relevant conduct; i.e. action or inaction that has caused: neglect, emotional/psychological, sexual, or physical harm
satisfied the Harm Test; to harm or cause harm, put a child at risk, attempt to harm or incite others to harm
The referral should be made to the DBS when the provider has gathered sufficient evidence as part of their investigations to support their reasons for withdrawing permission to engage in work with under-18s and in following good practice, consulted with their local authority Designated Officer (DO) or Health and Social Care Trust Designated Officer if appropriate.
While abuse of young people at Wimbledon School of English is extremely unlikely we should not assume that it could never happen. Our duty of care to young people and vulnerable adults extends to watching out for signs of potential abuse.
Here are some signs to look out for that may indicate a child or vulnerable adult is suffering from abuse. Some signs may vary with the age of the child or vulnerable adult. Not every child or vulnerable adult will exhibit every symptom. As well as signs, children and vulnerable adults may tell you of abuse. Always listen and follow the procedures for responding to allegations of abuse (below).
Signs of abuse can include:
Acting in an inappropriate sexual way with objects or peers Nightmares, sleeping problems
Becoming withdrawn of clingy
Personality changes, seeming insecure
Unaccountable fear/dread of particular places or people
Changes in eating habits
Physical signs such as unexplained soreness around genitals, sexually transmitted diseases Becoming secretive
Delayed physical or emotional development
Shows extremes of passivity or aggression
Sudden speech disorders
Overreaction to mistakes, or continual self-depreciation Neurotic behaviour (rocking, hair twisting, self-mutilation)
Has unexplained bruises, burns etc.
Wearing clothes to cover injuries, even in hot weather
Often hungry; may beg or steal food
Badly dressed in clothes that need washing
Poor appearance and personal hygiene; unwashed, hair not brushed Lacks needed medical or dental care
Might abuse alcohol or other drugs
In addition to the types of abuse mentioned above, two other specific types of abuse to that staff must be aware of are Child Sexual Exploitation (CSE) and Female Genital Mutilation (FGM).
Child Sexual Exploitation
This is a form of sexual abuse where under-18s are exploited to engage in sexual activity in return for money, gifts, drugs, affection or status. CSE does not always involve physical contact as it can happen online or involve pressure from peers or cyber bullying.
Signs to look for in under-18s include:
Having a much older boyfriend / girlfriend
Appearing with unexplained gifts or new possessions
Associating with others involved in exploitation
Misusing drugs or alcohol
Female Genital Mutilation (FGM)
This is a practice that can cause severe and long-lasting damage to physical and mental health. It is carried out for religious, social or cultural reasons, however there are no medical reasons for carrying it out. It is a criminal offence if done in the UK. Staff should be aware that a person who has suffered FGM may ask for help without being explicit about the problem due to embarrassment or fear. Any causes for concern are to be reported to the DSL.
Procedure for reporting allegations or suspicions of abuse
Responsibility of staff to report
It is the duty of Wimbledon School of English staff to disclose cases of abuse or allegations of abuse to the Designated Safeguarding Lead without delay.
It is NOT for staff to decide whether or not a suspicion or allegation is true.
All suspicions or allegations of abuse must be taken seriously.
If a member of staff has suspicions, they should contact the Designated Safeguarding Lead or Person in confidence. If a vulnerable adult, child or young person starts to talk to the staff member directly, they should allow that person to disclose and should allow them to continue talking following the guidelines below. They should then see the Designated Safeguarding Lead or Person in confidence.
What to do if abuse is suspected or disclosed
- Never guarantee absolute confidentiality, as Child Protection will always have precedence over any other issue.
- Endeavour to meet the child in a semi-public or visible space if possible
- Listen to the child, rather than question him / her directly.
- Offer him / her reassurance without making promises, and take what the child says seriously.
- Allow the child to speak without interruption.
- Accept what is said – it is not your role to investigate or question.
- Do not overreact.
- Alleviate feelings of guilt and isolation, while passing no judgment.
- Advise that you will try to offer support, but that you must pass the information on.
- Explain what you have to do and who you have to tell.
- Record the discussion accurately, as soon as possible after the event,
- Use the child’s words or explanations – do not translate into your own words, in case you have misconstrued what the child was trying to say.
All records, information and confidential notes should be kept by the Designated Safeguarding Lead in separate files in a locked room or in secure electronic files. Only the Principal and Academic Director, Operations Director or another nominated senior manager and the Designated Safeguarding Lead and Designated Safeguarding Person will have access to these files.
In any case where an allegation is made, or someone in Wimbledon School of English has concerns, a record should be made. Details must include, as far as practical:
Name of vulnerable adult, child or young person
Home address (if known)
Date of birth (if known)
Name/s and Address of parent/s or person/s with parental responsibility
Telephone numbers if available
Is the person making the report expressing their own concerns, or passing on those of somebody else?
If so, record details
What has prompted the concerns?
Include dates and times of any specific incidents
Has the vulnerable adult, child or young person been spoken to?
If so, what was said?
Has any individual been identified in the allegation?
If so, record details
Who has this been passed on to, in order that appropriate action is taken? E.g. school Principal, DSL,
DSP, Operations Director, Academic Director, local social services, police etc.
Has anyone else been consulted?
If so, record details
For reasons of confidentiality the only people who need to know this information are the following designated Child Protection Persons: The Principal, Academic Director, Operations Director, the Director of Studies, the DSL, the DSP, the Accommodation Manager, and any other staff members with specific responsibility for under-18s. These will report to the Principal.
Once a statement has been collected from a student further questioning should be avoided apart from important clarification of factual detail.
A senior management representative (usually the Principal) and the Designated Safeguarding Lead will meet at the earliest possible opportunity to consider an appropriate course of action in response to the information revealed by the student and consider any other relevant information.
The Principal will decide if it is appropriate to involve other members of the school staff, e.g. the Academic Director, Operations Director, Director of Studies or Accommodation Manager at this stage, and also whether to inform the student’s agent and parents. There may be no need to take any further action in which case this decision should be recorded in writing.
Further action may include the immediate removal of any imminent threat of danger, seeking advice from the Local Authority Designated Officer, contacting the police, or making a referral to the Independent Safeguarding Authority (ISA) depending on the severity of the allegation.
ALWAYS REPORT ANY ALLEGATIONS, PROBLEMS, CONCERNS OR ISSUES TO THE WELFARE AND DESIGNATED SAFEGUARDING LEAD (DSL), IMMEDIATELY. IN HER ABSENCE REPORT THESE TO THE DESIGNATED SAFEGUARDING PERSON (DSP), PRINCIPAL, OPERATIONS DIRECTOR OR ACADEMIC DIRECTOR.
The following contact information should be use to report a concern about a child.
London Borough of Merton Designated Officer
email: firstname.lastname@example.org tel: 020 8545 3179
tel: 0808 800 5000
Wimbledon Police Station
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Hi! I am Anna Tondyra and I am from Poland. On my ...
We are extremely excited to be chosen as Japan&rsq...
It’s the most wonderful time of the year! Th...
It all began when I was tired of everything. It wa...
Thank you to Regine from Germany who left us this ...
Autumn is an absolutely exquisite time to explore ...
It's always great showing off the work produced by...
We love hearing about our students' experiences st...
Do expensive language schools provide the best tui...
After 23 years as a teacher at Wimbledon School of...
Press release Wimbledon School of English opens i...
We love hearing about our students' experiences st...
Do you often find yourself binge-watching y...
Back in April 2017, we wrote an article for FruitF...
If you are going to study English in the UK, watch...
We love hearing about our students' experiences st...
When new students come to WSE, we always get asked...
Idioms are used frequently in everyday life by nat...
Jael from Switzerland studied with us at Wimbledon...
Wimbledon School of English has once again been na...
Etymology is the study of the origin of words and ...
It was only recently that the General Medical Coun...
The Last Straw: No more plastic straws at WSE In o...
Dolores from Argentina joined a Teachers' Refreshe...
I don't know when I realised that I was gay. When ...
The Occupational English Test (OET) is accepted as...
Marta from Venezuela, studied with us for a month ...
We have received a wonderful testimonial from Sayu...
We have just redesigned our brochure (coming soon!...
WSE recently said goodbye to Monika, a lovely stud...
We all know how beautiful Wimbledon is and how muc...
As the last few days of the Wimbledon Tennis Champ...
As a non-native English speaker, it's quite daunti...
Our 5th in the series of "Humans of Wimbledon Scho...
Over the past couple of months, one of our Russian...
WSE is top of the tables again The new look EL Gaz...
Our forth instalment of Humans of Wimbledon School...
Bit lost for words when discussing law in English?...
Our students can produce some of the most well tho...
Our third instalment of Humans of Wimbledon School...
Our second instalment of Humans of Wimbledon Schoo...
With plenty of spare time over the Christmas holid...
You may have heard of the Humans of New York Proje...
We had the very lovely and charming Lin all the wa...
You may have seen Sanna, our Services Coordinator,...
Abdullah (3rd from the left), 25 from Riyadh in Sa...
Homestay has always been a popular choice here at ...
We did it again! Wimbledon School of Englis...
We've received another lovely testimonial from the...
We all love to learn something new, and the museum...
Felix from Argentina spent two weeks studying with...
Giulia first came to study with us in 2015 and wha...
Becky from Italy just spent two weeks at Wimbledon...
Everyday, we receive questions from students askin...
The lovely Cristina Lorusso - WSE's jacqueline-of-...
I am very excited to welcome our first students to...
Sarah B, CAE student from France, studied with us ...
There’s an app for almost everything now... ...
Photo by: <a href="http://www.freepik.com/free-...
The students here at Wimbledon School of English h...
We love our school and always have great things to...
This post takes us back over 30 years! It was 1985...
Do you need to improve your IELTS score? Prepare ...
"Why Wimbledon School of English? I found o...
From Diwali, Oktoberfest and Carnival to Lunar New...
Nase studentkinje Marta i Nevena iz Srbije isle su...
We often hear people say that they would like to i...
Our proficiency level class was asked to write a p...
Here at Wimbledon School of English, we invite our...
Yanesis Infante was our first ever student from Cu...
16 – 20 November 2015 is International Educa...
Our Marketing Manager, Kieran, lived in Mexico for...
...Do you speak #Italenglish, #Italinglish or #Eng...
It's IELTS month here at WSE and we've managed to ...
Wimbledon School of English is still the no.1 Engl...
Every week we welcome new students into our school...
We are in exciting times indeed! We are deli...
Milica from Serbia spent 3 weeks here at Wimbledon...
This month we caught up with our host of the month...
Cambridge English Language Assessment is part...
It's always hard to say goodbye to our students wh...
Jan from Czech Republic studied with us for two we...
Basak from Turkey spent her summer at WSE and stud...
BULATS, BEC, FCE, IELTS, ILEC, PTE and TOEFL. All ...
Lorenzo from Italy studied General English here at...
Many of you will already know Verity Lester from t...
Wimbledon School of English has been named as one ...
Our students Marta and Nevena from Serbia went to ...
Meet Abdulrahman from Saudi Arabia, another one of...
We asked Jesica Pietrodangelo, winner of the &ldqu...
Lovely Cristina recently started working at WSE. Y...
Jaleska Mendes is a young tennis player from Brazi...
Did you know that Wimbledon School of English is a...
Malinie Etheldrida De Silva from Sri Lanka studied...
Iva Stojcevic, 18, from Hungary, now living i...
The London Exam Centre (LEC), which is a part of W...
As part of the English UK All Inclusive London, we...